Joint Accreditation Criteria Review: JAC9

The second grouping of JA criteria is headed Activity Planning and Evaluation. This set of 8 criteria focus on how individual activities are designed, implemented, and evaluated.

JAC9 states: 

The provider utilizes support strategies to sustain change as an adjunct to its educational interventions (eg, reminders, patient feedback).

When learners walk out of an educational activity, they start to forget everything they just were taught. I’m sure this is an experience most of us have had. What year did that happen? Was it 418? Or was it 814? (And here is how you can tell that my BA is in history.)

Now, you can hope that learners will go home and look through their notes and confirm that Charlemagne ruled in the 800s, not the 400s. And if our learners were college students, that might be a reasonable expectation. But our learners aren’t in college anymore. They have full-time jobs, families, and any number of things that might keep them from going home to look through their notes.

As educators, though, we can provide additional supports. The Massachusetts Medical Society provides an excellent list of examples, 2 of which are included in the criterion. Reminders can come in the form of signage or pop-up windows in the EMR/EHR. i3 Health frequently sends a follow-up newsletter to remind learners of the material that was covered.

Sometimes a systemic change is needed to provide additional supports. Sometimes it’s as simple as providing a handout of key bullet points. The exact strategies will depend on the activity. The goal is to expand the reach of the activity to outside the accredited piece. What will serve as a reminder of what was taught? What might be needed to help learners put what was taught into practice? Document what you use, and then check this criterion off your list.

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